We design commercial/business processes and we train sales teams to increase their performance results within the relationship they maintain with their clients in remote or face-to-face actions, and how?

PLANNING BUSINESS ACTIONS GEARED TO:

• Identify potential clients.
• Identify probable business with existing clients.
• Attract new clients.
• Develop business with existing clients
• Finalize interviews with existing, new, and potential clients.

EXECUTE RESULT FOCUSED ACTIONS TO:

• Manage clients through remote means.
• Develop client targeted interviews, canvassing their needs.
• Present winning proposals based on identified needs.
• Develop existing clients’ business.
• Manage and eliminate any barriers that may appear in business relations.
• Successfully negotiate for both parties, while maintaining long term relationships.
• Gear interaction towards the closing acquiring commitments.

MANAGING THE MONITORING OF:

• Client and non-client evolution.
• Detected business opportunities.
• Pending acceptance proposals.

• To obtain the desired impact of the “Client Experience”, we create and train in excellence procedures to give and receive service.
• We help our clients to be selected by the perceived “Client Experience”, while this being the long term differentiating factor, and for that effect, we provide the organization with:

• Current client relation map.
• Improvement proposals for each of the continuing contacts.
• Excellence client relation protocols’ design.
• Effective people’s training to be perceived by the clients as excellent and therefore, maintain the experience as an election factor.
• Measurement of the client experience’s impact where there has been performance.

All training action and sales consulting is measured through quantitative results such as the business contribution, and qualitative, such as the acquired or eliminated behaviors, thus ensuring the learning project success.